RAVINN Managed iSOC Services for MSSPs

Cybersecurity awareness is growing rapidly in businesses of all sizes all over the world.  To keep up with the new cybersecurity demands of clients, Managed Services Providers are adding cybersecurity services as a part of their portfolios in an effort to become a Managed Security Services Provider (MSSP).  In the extremely competitive MSP market, Managed Services Providers must make the transition from MSP to MSSP to remain relevant.  The simplest, most efficient and cost-effective way to make the change is to engage a Secure Operations Center as a silent partner.  

The RAVINN intelligent Secure Operations Center (iSOC)

SOC As A Service (SOCaaS)

SOC-as-a-Service or SOCaaS is a subscription-based service where the MSSP gains the benefits of having their own Security Operations Center (threat detection, analysis, response & vulnerability management) without the high cost of hiring staff and buying hardware.  They get a Fully Managed 24/7 Security Operations Center as a Service (SOCaaS) to call their own.  The value is in gaining improved cybersecurity status for their customers and MSSP Status without the high cost. 

The HYBRID iSOC SOCaaS

Leverage RAVINN’s iSOCaaS Service to provide all of the monitoring and management services listed above while maintaining your personal relationship with your customers. RAVINN quietly and effectively performs all of the cybersecurity tasks necessary to elevate your MSP to MSSP status without directly engaging your customers.
Your technicians receive relevant alerts from the iSOC and perform basic investigation and remediation of incidents in-house. The iSOC will immediately intervene in the event of an identified ATTACK and begin Advanced Incident Remediation while notifying the MSSP.
All Hybrid iSOC services include RAVINN ATP (Alert Triage & Prioritization) and RAVINN EDR (Endpoint Detection & Remediation) security products not yet available for sale separately.

Hybrid iSOC Service MSSP Partner Pricing

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Hybrid iSOC Service Suggested Retail Pricing
Monitoring & Alert
$150.00-200.00 per Server or Firewall/month
$4-5.00 per Workstation/Month*

*Due to the large amount of “noise” produced by workstations, we do not recommend monitoring workstations except as necessary for Regulatory Compliance.  

Service charge for Monthly Reporting 

$100.00/month/Customer

Advanced Incident Remediation

$350/Hr.

Advanced Incident Remediation

Cost for Advanced Incident Remediation is $350.00 per hour.

The MSSP will be advised of the detection of and may internally investigate security incidents such as: 

  • • Unusual behavior from privileged user accounts
  • • Unauthorized insiders trying to access servers and data
  • • Traffic sent to or from unknown locations
  • • Anomalies in outbound network traffic
  • • Excessive consumption
  • • Changes in configuration
  • • Hidden files
  • • Unexpected changes
  • • Suspicious registry entries

These types of incidents may be easily explained upon investigation and remediated by the MSSP.

When an actual cyber-attack is observed, the iSOC will immediately intervene and begin remediation of the attack.  These incidents include, but are not limited to:

  • • Malware attack
  • • Denial-of-service (DoS) attack
  • • Advanced persistent threat (APT)
  • • Phishing attack
  • • Man-in-the-middle (MitM) attack
  • • Unauthorized attempts to access systems or data
  • • Privilege escalation attack
  • • Password attack
  • • Insider threat

The iSOC will also perform Advanced Incident Remediation for certain security incidents as requested for escalation by the MSSP.